Health and safety procedures specific to a dog grooming salon, including legislation, safe handling, biosecurity and workplace hazards.

How to promote welfare of dogs in line with relevant legislation, recognising signs of ill health and skin / coat biology.

Customer care skills and managing complaints professionally.

Assessing and planning grooming styles, and maintaining grooming equipment.

Dog handling, restraint, health checking, and understanding canine behaviour.

Preparing, styling and finishing a range of dog breeds, covering multiple coat types using techniques such as bathing, drying, clipping, scissoring, finishing touches and nail trimming.

Canine emergency first aid: knowing what to do in critical situations to help dogs safely.

Planning and operating a small canine business including customer relations, costs, scheduling and business management skills.